Records Management 2: Designing & Implementing a Programme

Training course carries 5 hours CPD points 

Courses take place in:

London, Manchester, Edinburgh, Glasgow, Bristol, Cardiff, Belfast, Jersey & Isle of Man


This course can be taken on an eLearning basis

The eLearning version of this course is facilitated via a dedicated online learning platform utilising videos, supplementary documentation and self-assessment questions. To place a booking, select the 'eLearning' option from the 'Make a Booking' Button


This course examines how to implement good records management practice. Led by John Wilson, Records Management 2 studies the implementation of a records management programme, building on the concepts and principles covered in Records Management 1.  The topics covered in Records Management 2 include:

  • introduction - initiating a records management project
  • records audit
  • process mapping
  • building a business classification scheme
  • measuring performance
  • sustaining a records management programme

Delegates who attend the Classroom sessions are encouraged to share their own experiences and ask questions throughout the day.

Delegates electing to attend only the Records Management 2 course should have a knowledge of basic records management principles including classification, metadata and retention, which are covered in the Records Management 1 training course.

Course Trainer

John Wilson, Director, Mosaic

John Wilson,
JMW Mosaic

Trainer's biography
and other courses
by this Trainer

Course Information
GlasgowTuesday, 29 June 2021
CardiffThursday, 22 July 2021
BelfastTuesday, 28 September 2021
ManchesterTuesday, 23 November 2021
LondonThursday, 09 December 2021

Classroom - 10.00am to 4.00pm (lunch included)


eLearning - delivered via dedicated online platform

£485 + VAT (Classroom) OR £395 + VAT (eLearning)
- Book Levels 1,2 & 3 together for £1,295 + VAT
- 10% discount for additional delegates when booked together

- 20% discount for additional delegates booked together (up to 5)
- Licences available (6+)

Who should attend:
Records Managers, Archivists, Office Managers, Information Managers, Data Protection Officers, Records Management Officers, Compliance Officers, Freedom of Information Officers, Company Secretaries, Administrators, Database Managers, and others.


Practitioner Certificate in Data Protection


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Course Testimonials

"I found the course very informative"
Lynn Baker
Pensions Regulator

"Great handouts and useful folder to take away."
Emma Carroll
Home Office

"All of it was extremely useful."
Claire de la Perrelle
Jersey Airport

"Thanks, very helpful!"
Yvonne Pascal
Acuity Management Solutions

"Very knowledgeable tutor."
Nick Mitchell
Allen & Overy

“Found all of it very useful especially the advice on dealing with resistance to change.”
Anna Greenyer
First Wessex

“I enjoyed the section on sustaining a records management programme.”
Jemma King
Public Health England

“This session was very applicable to my organisation.”
James Pcumb
University of Wales

“One again an excellent course. Built on Records Management 1 with real life examples. Excellent!”
James Adair
North Yorkshire Police

“Great trainer – very knowledgeable – very useful course – great information”
Mark Elphick
Medical Defence Union


“Very good session. Lots of food for thought.”
Martine Saker
Kent NHS Trust

Jessica Williams
Public Service Ombudsman for Wales

“Overall a very useful and worthwhile course”
Aneesa Mahmood
Ministry of Justice