Records Management 3: Operating & Sustaining the Programme

Training course carries 5 hours CPD points 

Courses take place in:

London, Manchester, Edinburgh, Belfast, Isle of Man & Brussels

This course can be taken on an eLearning basis

The eLearning version of this course is facilitated via a dedicated online learning platform utilising videos, supplementary documentation and self-assessment questions. To place a booking, select the 'eLearning' option from the 'Make a Booking' Button



Records Management 3 looks at how to operate and sustain a records management programme.  Topics covered include:

  • information governance
  • dealing with risk
  • records management policy development
  • embedding good records management practice
  • records migration and dealing with legacy records
  • digital continuity - managing electronic records over time

Delegates who attend the Classroom sessions are encouraged to share their own experiences and ask questions throughout the day.

This session builds upon the content of Records Management 1 (Concepts & Principals) and Records Management 2 (Designing & Implementing a Programme).

Course Trainer

John Wilson, Director, Mosaic

John Wilson,
JMW Mosaic

Trainer's biography
and other courses
by this Trainer

Course Information
GlasgowWednesday, 30 June 2021
CardiffFriday, 23 July 2021
BelfastWednesday, 29 September 2021
ManchesterWednesday, 24 November 2021
LondonFriday, 10 December 2021

Classroom - 10.00am to 4.00pm (lunch included)


eLearning - delivered via dedicated online platform

£485 + VAT (Classroom) OR £395 + VAT (eLearning)
- Book Levels 1,2 & 3 together for £1,295 + VAT
- 10% discount for additional delegates when booked together

- 20% discount for additional delegates booked together (up to 5)
- Licences available (6+)

Who should attend:
Records Managers, Archivists, Office Managers, Information Managers, Data Protection Officers, Records Management Officers, Compliance Officers, Freedom of Information Officers, Company Secretaries, Administrators, Database Managers, and others.


Practitioner Certificate in Data Protection


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Course Testimonials

“Excellent course and delivery”
Christopher Edwards
Medical Defence Union

“John is very knowledgeable and presents very well. I would recommend this course to other Records Management colleagues”
Catherine-Anne Gallacher
Central Bedfordshire Council

“I find it useful the way John brings real world examples from organisations”
John Hewes
Brighton & Hove City Council

“My personal experience of this course is that John is a fantastic presenter – really engaging and gave real practical examples. I found this very useful, and I now have things that I need to improve on back in the office.”
Flora Thompson
Highways England

“John is really engaging. Thank you for a great course!”
College of Policing
Jon Clover

“Course has really made me think about the risks of dealing with legacy information. Great course and knowledgeable trainer.”
Gail Henderson
Scottish Government

Julia Palmer
Shawbrook Bank

“The trainer is an excellent communicator, with second-to-none knowledge.”
Deborah Gatty