Records Management 3: Operating & Sustaining the Programme

This Course is available in the Classroom or via eLearning


Throughout the year, this course runs in-person at dedicated training venues throughout the UK (list of upcoming cities outlined in yellow box below). There are ample opportunities to network with other delegates during coffee breaks and at the sit-down lunch. To place a booking, select your chosen course date using the 'Book Now' Button


The eLearning version of this course is facilitated via a dedicated online learning platform utilising videos, supplementary documentation and self-assessment questions. To place a booking, select the 'eLearning' option using the 'Book Now' Button


Course Overview

Training course carries 5 hours CPD pointsRecords Management 3 looks at how to operate and sustain a records management programme.  Topics covered include:

  • information governance
  • dealing with risk
  • records management policy development
  • embedding good records management practice
  • records migration and dealing with legacy records
  • digital continuity - managing electronic records over time

Delegates who attend the Classroom sessions are encouraged to share their own experiences and ask questions throughout the day.

This course, taken together with Records Management 1 and Records Management 2, provides a thorough understanding of the entirety of the Records Management process.

This course can be used as credit towards gaining the Practitioner Certificate in Records Management.


Course Trainer

John Wilson, Director, Mosaic

John Wilson,
JMW Mosaic

Trainer's biography
and other courses
by this Trainer

Course Information
ManchesterWednesday, 24 November 2021
LondonFriday, 10 December 2021
LondonFriday, 11 February 2022
GlasgowThursday, 03 March 2022
ManchesterFriday, 20 May 2022
CardiffThursday, 30 June 2022
BelfastThursday, 29 September 2022
EdinburghFriday, 28 October 2022
ManchesterThursday, 24 November 2022
LondonWednesday, 07 December 2022

Classroom - 10.00am to 4.00pm (lunch included)


eLearning - delivered via dedicated online platform

£485 + VAT (Classroom) OR £395 + VAT (eLearning)
- Book Levels 1,2 & 3 together for £1,295 + VAT
- 10% discount for additional delegates when booked together

- 20% discount for additional delegates booked together (up to 5)
- Licences available (6+)

Who should attend:
Records Managers, Archivists, Office Managers, Information Managers, Data Protection Officers, Records Management Officers, Compliance Officers, Freedom of Information Officers, Company Secretaries, Administrators, Database Managers, and others.


Practitioner Certificate in Data Protection




View training courses by:

Free Sample Article

Course Testimonials

“Very good eLearning course, easy to follow”
Roy Anderson
Department for Communities

“Excellent course and delivery”
Christopher Edwards
Medical Defence Union

“John is very knowledgeable and presents very well. I would recommend this course to other Records Management colleagues”
Catherine-Anne Gallacher
Central Bedfordshire Council

“I find it useful the way John brings real world examples from organisations”
John Hewes
Brighton & Hove City Council

“My personal experience of this course is that John is a fantastic presenter – really engaging and gave real practical examples. I found this very useful, and I now have things that I need to improve on back in the office.”
Flora Thompson
Highways England

“John is really engaging. Thank you for a great course!”
College of Policing
Jon Clover

“Course has really made me think about the risks of dealing with legacy information. Great course and knowledgeable trainer.”
Gail Henderson
Scottish Government

Julia Palmer
Shawbrook Bank

“The trainer is an excellent communicator, with second-to-none knowledge.”
Deborah Gatty