Records Management 3: Operating & Sustaining the Programme


This course is available by: eLearning, Virtual-LIVE and Classroom


PDP’s eLearning courses are facilitated via a dedicated learning platform using videos, supplementary documentation and multiple choice self-assessment questions. The content can be viewed at any time allowing delegates to train around other commitments. Find out more information on PDP’s eLearning courses.

Virtual-LIVE (WEBEX)

For those who prefer undertaking LIVE training remotely, PDP’s virtual courses allow delegates to interact directly with the trainer and to participate in group activities, mirroring the typical structure of Classroom sessions.
Virtual Training Courses


This course can be attended on an in-person basis at dedicated training venues (the yellow box below lists the upcoming dates and cities). There are ample opportunities to network with other delegates during coffee breaks and at the sit-down lunch.
Classroom Training Courses
















Records Management 3


Course Overview:

Records Management 3 looks at how to operate and sustain a records management programme.  Topics covered include:

  • information governance
  • dealing with risk
  • records management policy development
  • embedding good records management practice
  • records migration and dealing with legacy records
  • digital continuity - managing electronic records over time

Delegates who attend the Classroom sessions are encouraged to share their own experiences and ask questions throughout the day.

This course, taken together with Records Management 1 and Records Management 2, provides a thorough understanding of the entirety of the Records Management process.

This course can be used as credit towards gaining the Practitioner Certificate in Records Management.

Course Trainer

John Wilson, Director, Mosaic

John Wilson,
JMW Mosaic

Trainer's biography
and other courses
by this Trainer

Upcoming Training Dates
Virtual LIVE (Webex)Friday, 24 February 2023 (FULL)
London (Classroom)Friday, 17 March 2023
Cardiff (Classroom)Thursday, 27 April 2023
Manchester (Classroom)Thursday, 15 June 2023
Glasgow (Classroom)Thursday, 07 September 2023
Manchester (Classroom)Thursday, 28 September 2023
Virtual LIVE (Webex)Monday, 23 October 2023
London (Classroom)Thursday, 23 November 2023

Classroom - £575.00 plus VAT


Virtual-LIVE (WEBEX) - £495.00 plus VAT


eLearning - £395.00 plus VAT

Classroom/Virtual-LIVE - 10.00am to 4.00pm

eLearning - available immediately via dedicated online training platform

Discounts available:
Classroom/Virtual-LIVE (WEBEX):

- 10% discount for additional delegates for this course when booked together


- 20% discount for additional delegates booked together (up to 5)
- Group Licences available

Who should attend:
Records Managers, Archivists, Office Managers, Information Managers, Data Protection Officers, Records Management Officers, Compliance Officers, Freedom of Information Officers, Company Secretaries, Administrators, Database Managers, and others.


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Course Testimonials

“Very good eLearning course, easy to follow”
Roy Anderson
Department for Communities

“Excellent course and delivery”
Christopher Edwards
Medical Defence Union

“John is very knowledgeable and presents very well. I would recommend this course to other Records Management colleagues”
Catherine-Anne Gallacher
Central Bedfordshire Council

“I find it useful the way John brings real world examples from organisations”
John Hewes
Brighton & Hove City Council

“My personal experience of this course is that John is a fantastic presenter – really engaging and gave real practical examples. I found this very useful, and I now have things that I need to improve on back in the office.”
Flora Thompson
Highways England

“John is really engaging. Thank you for a great course!”
College of Policing
Jon Clover

“Course has really made me think about the risks of dealing with legacy information. Great course and knowledgeable trainer.”
Gail Henderson
Scottish Government

Julia Palmer
Shawbrook Bank

“The trainer is an excellent communicator, with second-to-none knowledge.”
Deborah Gatty