Controllers and Processors - Handling the Relationship


This course is available by: Classroom, Virtual-LIVE and eLearning


This course can be attended on an in-person basis at dedicated training venues (the yellow box below lists the upcoming dates and cities). There are ample opportunities to network with other delegates during coffee breaks and at the sit-down lunch.
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Controllers & Processors - Handling the Relationship


Course Overview:

When a controller appoints a processor, both the controller and processor have obligations under data protection law.

A controller may only use processors providing sufficient data protection guarantees, and remains responsible for compliance with the data protection principles in relation to a processor's use of data. The processor must follow the controller's instructions in relation to such use, and has additional direct responsibilities to put in place specific data protection measures. The controller and processor must each ensure that there is an appropriate contract between them.

There is variation in the approach taken by controllers and processors in applying these rules (for example in relation to the processing contract), and there are challenges over some of the trickier aspects of compliance (for example in relation to sub-processors and international data transfers).

This course is designed for both controllers and processors to gain a thorough understanding of the rules and how to apply them. It also provides detailed guidance on how to manage the controller/processor relationship in practice. The course includes:    

  • The obligations of the controller and of the processor
  • The rules on appointing processors
  • A detailed examination of the contract between controller and processor
  • How to manage the relationship in practice
  • What to do when there is a personal data breach
  • The rules relating to sub-processors
  • International considerations regarding controllers and processors

It is recommended that delegates attending this session have a solid knowledge of general data protection legal requirements. Delegates with no existing knowledge may find it helpful to attend Data Protection Essential Knowledge - Level 1 and Data Protection Essential Knowledge - Level 2 before attending this training course.


Course Trainer

Olivia Whitcroft

Olivia Whitcroft,

Trainer's biography
and other courses
by this Trainer

Upcoming Training Dates
London (Classroom)Wednesday, 11 September 2024
Virtual-LIVE (Teams)Friday, 11 October 2024


- Classroom - £595.00 plus VAT
- Virtual-LIVE (WEBEX) - £495.00 plus VAT
- eLearning - £395.00 plus VAT

Additional Information:

- Classroom/Virtual-LIVE - 10.00am to 4.00pm
- eLearning - on-demand training available immediately

Discounts available:
Classroom / Virtual-LIVE:
10% discount for additional delegates for this course when booked together

20% discount for additional delegates booked together (up to 5). Group Licences also available

Who should attend:
Data Protection Officers, Information Officers, Compliance Officers, In-house Lawyers, Company Secretaries, Risk Management Officers, IT Managers, Information Security Officers and others (private or public sector)



Practitioner Certificate in Data Protection (PC.dp.)


Practitioner Certificate in Freedom of Information (PC.foi.)




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