Practitioner Certificate in Records Management

Practitioner Certificate in Records Management (eLearning Programme)



The Practitioner Certificate in Records Management ("PC.rm.") is the practical qualification for those that work in the fields of records management and information governance. Successful completion of the Practitioner Certificate in Records Management Programme demonstrates to employers and others that the candidate possesses a solid knowledge of, and competence in, records management practice.

The Qualificaton can be undertaken on the following basis:

  • eLearning Programme (also known as "Distance Learning")
  • Standard Programme (conducted in-person within a traditional Classroom setting)

Outlined below is further information the eLearning version of the Programme. Individuals wishing to undertake the Qualification in-person within a Classroom setting should view Practitioner Certificate in Records Management - Standard Programme.



“Compared to a classroom environment I found working from home a more relaxed experience. The trainer spoke clearly, I was able to take breaks when I felt I needed and learn at my own pace. An email address was supplied for any questions I might have had following the course. Plus no travelling...”
Susan Richmond

eLearning Programme

Facilitated via a dedicated training platform, the eLearning Programme provides candidates with the ability to study the material 'on-demand' in their own time and at their own pace, either at home or in the office.

The comprehensive materials consist of video presentations, written materials, and self-assessment multiple choice questions (‘MCQs’). The MCQs allow candidates to test their knowledge and understanding as they progress through the materials, and to prepare for the online examination.


The Exam

The Examination is undertaken online, and consists partly of Multiple Choice Questions and partly of a Written Assignment.


The Fee

The fee for the Distance Learning Programme is £1,495 plus VAT . A discount of 10% is available for each additional candidate from your organisation enrolling at the same time. Group Licenses with additional discounts are also available.


PC.dp GDPR Conversion online exam

The Programme is entirely "on-demand" enabling you to study at your own pace whether at home, in the office or on the move

Syllabus and Examination Board


The Syllabus for the Practitioner Certificate in Records Management Programme is available for download here.


Information on the Members of the Examination Board is available here.

Further Information

If you have a query about the Programme, please:

  • visit the online FAQs
  • telephone PDP on +44 (0)207 014 3399
  • contact us by This e-mail address is being protected from spambots. You need JavaScript enabled to view it



Three easy ways to enrol onto the Programme:

  • apply online
  • telephone PDP on +44 (0)207 014 3399
  • contact us by This e-mail address is being protected from spambots. You need JavaScript enabled to view it




Records Management Training Testimonials


“I found the distance learning qualification programme very useful, it’s easy to follow with good resources. Overall, I enjoyed it, appreciated the flexibility and would recommend it to others.”
Tina Forrester
Liverpool John Moores University


“I enjoyed the programme. The portal was easy to use and access, with the knowledge checks providing good stopping points and revision checks. The questions about “in your workplace” after the knowledge checks led to some good conversations with colleagues. I liked having the chapters to read through as well. Being able to download them so I could revise with them was really helpful.”
Eleanor Outram-Rees


“I liked the distance learning aspect of the programme. I appreciated being able to take the training at my own pace and digest it in chunks. The generous time allowance really helped with fitting the learning into the rest of my work schedule. I thought the quality of information provided was very good.”
Tim Boden
Nottinghamshire County Council


“I wasn’t sure what to expect but I was pleasantly surprised. I found the mixture of video and written PDF really useful, I like to make loads of notes usually but this wasn’t necessary with the PDFs there to read along with. I also really liked having the little quizzes at the end. I found that really helpful to gage if I hadn’t taken enough information in and with a couple of modules I re-read to get 100% on the quizzes.”
Lauren Cook
Bristol City Council


“All in all, it was an excellent programme and the quality of the video, paperwork as well as the ease of use of the portal was top quality. I would highly recommend this course to other Records Management professionals.”
Mark Elphick
The Medical Defence Union


“I found the distance learning aspect of the programme very useful especially when it comes to the ability to conduct the course in my own time.”
Thomas Pritchard
Carlisle City Council


“I found the eLearning aspect to be very useful in order to fit around the demands of work and it allowed me to work/take notes at a pace that I was comfortable with. The option to review materials multiple times helped me to really get a grasp of what was being explained.”
Daniel Cork
South Yorkshire Police


“I am over the moon to have passed the Exam! The eLearning qualification programme is very informative. The most beneficial part of the programme for me was the self-assessments. Being able to then test myself at the end of each module was very valuable.”
Lisa Aldridge
British Transport Police

“The knowledge of the trainer was excellent.”
Lindsay Campbell
Standard Life

“I found the qualification to be very interesting and the content was relevant and useful to my job. The on-demand aspect was also useful.”
Millie Wright 
Department for Transport

“I enjoyed the eLearning programme. It was great to be able to do it online, and dip in and out when I was able to. The content was extremely comprehensive and covered all the topics well, with examples.”
Kathy Webb
Warwick University

“It was an excellent programme! It provides a comprehensive education on undertaking a records management programme, regardless of what industry it is to be applied in and I’ll be implementing many features from it in my workplace. I thought the on-demand aspect was great, the platform you use was well built, visually good and very easy to navigate. I was always confident my progress was being captured, unlike some other online training I have experienced.”
Tom Hamilton
West Lindsey District Council

“The assessments at the end of each section were very useful and being able to do the qualification at my own pace helped me absorb the information.”
Anna Poppmacher
Guy's and St Thomas' NHS Foundation Trust

“Extremely useful. Would recommend this course. Thanks very much.”
Jemma King
Public Health England

“The content of the course has huge relevance in my role and has given me information on different aspects of records management.”
Katy Spence
Cornwall Partnership NHS Foundation Trust