Practitioner Certificate in Records Management

Practitioner Certificate in Records Management

(Classroom / Virtual-LIVE Programme)



The Practitioner Certificate in Records Management ("PC.rm.") is the practical qualification for those that work in the fields of records management and information governance. Successful completion of the Practitioner Certificate in Records Management Programme demonstrates to employers and others that the candidate possesses a solid knowledge of, and competence in, records management practice.

The Qualificaton can be undertaken on the following basis:

  • Classroom / Virtual-LIVE Programme (conducted In-person within a traditional Classroom setting, or Virtually via the meetings application Webex)
  • eLearning Programme (also known as "Distance Learning")

Outlined below is further information the 'Classroom / Virtual-LIVE Programme'. Individuals looking to undertake the online-version of the Qualification should view  Practitioner Certificate in Records Management - eLearning Programme.



Face to face trainingThe Classroom / Virtual-LIVE Programme

Individuals wishing to gain the 'Standard' qualification must complete the three elements of the Programme:

  • 3 days interactive 'Classroom' or 'Virtual-LIVE' training
  • study of course materials
  • the Examination

The tuition section of the Programme requires candidates to attend three one-day courses. Each course is held in several cities throughout the UK at various times of the year.



Examination is taken onlineExamination

The Examination is undertaken online, and consists partly of Multiple Choice Questions and partly of a Written Assignment.


The Fee


£1,795 plus VAT (fully inclusive of tuition, materials and the Examination).


Virtual-LIVE (WEBEX)

£1,695 plus VAT (fully inclusive of tuition, materials and the Examination).


A discount of 10% is available for each additional candidate from your organisation enrolling at the same time.

Candidates who have already attended any of the three courses within the past four years are not required to attend them again - a discount of £300 per course already attended will be applied to the Programme fee.

Syllabus & Examination Board

The Syllabus for the Practitioner Certificate in Records Management Programme is available for download here.

Information on the Members of the Examination Board is available here.


Further Information

If you have a query about the Programme, please:

  • visit the FAQs page
  • telephone PDP at +44 (0)207 014 3399
  • send us an This e-mail address is being protected from spambots. You need JavaScript enabled to view it



Applications for the Programme can be made by


Dates of Upcoming Courses

  Compulsory Courses
Candidates must attend all 3 courses shown in the table below (click on the links to see the course descriptions which open in a new window)

Compulsory Courses City Date
Records Management 1: Essential Concepts & Principles
Virtual-LIVE (Teams)Mon 07 Oct 2024
London (Classroom)Wed 20 Nov 2024
Virtual-LIVE (Teams)Mon 02 Dec 2024
Records Management 2: Designing & Implementing a Programme
Virtual-LIVE (Teams)Tue 08 Oct 2024
London (Classroom)Thu 21 Nov 2024
Virtual-LIVE (Teams)Tue 03 Dec 2024
Records Management 3: Operating & Sustaining the Programme
Virtual-LIVE (Teams)Wed 09 Oct 2024
London (Classroom)Fri 22 Nov 2024
Virtual-LIVE (Teams)Wed 04 Dec 2024


To make a booking:



Sign up to PDP's email news updates


Records Management Training Testimonials


“The course tutor was extremely knowledgeable and made you feel welcome, encouraged everyone to participate in group discussions. The course materials are very good, and better than ones I have received on previous course run by other organisations.”
Wendy Matthews
Walsall Council

“The knowledge of the trainer was excellent.”
Lindsay Campbell
Standard Life

“Extremely useful. Would recommend this course. Thanks very much.”
Jemma King
Public Health England

“I found the training sessions really useful and like the handouts that you get given. The sessions were engaging and really help you think about how you can implement the principals into your role. The exam was really clear to navigate. Overall, this qualification programme has definitely given me a huge confidence boost in my ability as a Records Manager and I have used what I learned in the training in my job even before I took the exam. Very pleased that I completed it and would recommend it to anyone else in the industry too.”
Rebecca Keeling
University of Wales

“The trainer was brilliant throughout the three days, bringing the course to life with examples of how it works in reality. The facilities were great, food and refreshments were lovely, clean and suitably accessible. The content that we learnt was interesting and supportive to take back to our day jobs to share best practise and ideas to implement improvements. The handout booklets were also a helpful resource to go away with.”
Ashley Harrison
Health & Safety Executive

“The training sessions were great and very informative. The practical tasks were useful and gave the opportunity to discuss various situations with other delegates before the group discussion/interactions. The trainer was very supportive and very experienced and knowledgeable. I thought the whole programme was great and would highly recommend it.”
Lisa Essoo
Islington Council

“I am going back with a lot of helpful information.”
Bethany Lancaster
YBS Group

“The programme was laid out very well. The exam was more difficult than I thought it would be, so was very happy with my result.”
Colleen Jamison
Department of Justice (NI)

“As a new person in Records Management, I found the course suited my level of knowledge. Felt encouraged to participate”
Kathryn Ward

“Very informative and gives new focus to records management tasks.”
Rachel Macleod
Shetland Islands Council

“I found the course very useful. Now to implement what I have learned at work.”
Rhona Scott
Perth & Kinross Council

“Very enjoyable.”
Mario Madden
Northern Ireland Policing Board

“Very helpful and thought provoking. Good to know that the problems I’m encountering are well-recognised. I’m not alone!”
Carol McDivitt
Crown Office & Procurator Fiscal Service

“Thanks to John for an informative session”
Mary Clark
Buckles Solicitors LLP

“Very engaging trainer with a broad knowledge and extensive experience”
Dan Palmer-Dunk
University of Hull