Role of the Data Protection Officer


This course is available by eLearning


PDP’s eLearning courses are facilitated via a dedicated learning platform using videos, supplementary documentation and multiple choice self-assessment questions. The content can be viewed at any time allowing delegates to train around other commitments. Find out more information on PDP’s eLearning courses.








 Role of the Data Protection Officer


Course Overview:

The role and functions of the Data Protection Officer are wide-ranging, from handling information access requests to liaising with senior management on compliance strategies, from devising plans for training staff members to conducting gap analysis, and from handling complaints from customers and employees to dealing with investigations by data protection regulators.

The day-to-day work of the DPO is critical to the smooth running of organisations and to establishing and maintaining effective and productive relationships with the organisation’s customers, staff members and other relevant individuals. DPOs play a central role in ensuring that the organisation meets its data protection responsibilities and in avoiding unwanted attention from regulators.

This course analyses the role and duties of the DPO in a practical context and provides delegates with the information that they need to become more effective and efficient. Topics include:

  • mandatory and non-mandatory duties
  • relationship between the DPO and senior management
  • the organisation’s obligation to involve the DPO in key decisions
  • the organisation’s responsibilities to provide appropriate facilities and resources to DPOs
  • the requirement for DPOs to be “independent”
  • handling conflicts of interest
  • understanding data flows and gap analyses
  • key skills, including leadership and conflict resolution
  • the need for confidentiality
  • accessibility of the DPO
  • the requirement to keep records
  • communicating with data protection regulators

It is recommended that delegates attending this course have a solid knowledge of the fundamentals of data protection. Those with limited existing knowledge should attend Data Protection Essential Knowledge – Level 1 and Data Protection Essential Knowledge – Level 2 before attending this course.

Course Trainer

Daniel Gibson

Daniel Gibson
Data Protection

Trainer's biography
and other courses
by this Trainer

Upcoming Training Dates

eLearning - £395.00 plus VAT

Available immediately via dedicated online training platform

Discounts available:
- 20% discount for additional delegates booked together (up to 5)
- Group Licences available

Who should attend:
Data Protection Officers, Compliance Officers, Information Governance Personnel, Human Resources Managers, Company Secretaries, and others.



Practitioner Certificate in Data Protection (PC.dp.)


Practitioner Certificate in Freedom of Information (PC.foi.)




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Course Testimonials

“Clear and informative, providing a good framework for a DPO to carry out their legal obligations.”
Mariel Irvine
Mariel Irvine Solicitors


“Thorough and great examples. As DPO, I'm much better informed thanks to the videos as reading doesn't necessarily result in all the information being absorbed! Thank you.”
Simon Burrows


“Enjoyed this eLearning course. Easy to follow; explained the DPO role thoroughly.”
Lucy Lunt


“I thought the course was very good! I liked the elearning, and it was good to go at my own pace.”
Julie Scully


“The eLearning training was clear and easy to understand and incredibility useful to have provided as online training.”
Kirsty Gibbons
NHS Surrey Heartlands Clinical Commissioning Group


“The eLearning course was well structured, clear and informative.”
Rebecca Hearne
Thames Water


“I thoroughly enjoyed doing this eLearning course as it gave me the flexibility to complete it in my own time. This course delivered what it promised on the Course Overview analysing the role and duties of the DPO in a practical context. It is well organised with a good balance between the trainer’s presentations and the reading material.”
Shirley Clarke
Chartered Accountants Ireland