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Handling Subject Access Requests

Training course carries 5 hours CPD points 

Courses take place in:

London, Manchester, Belfast, Edinburgh, Glasgow and Dublin

 

Dealing effectively with Subject Access Requests (‘SARs’) remains a management challenge for many organisations. Requests can come from customers, employees, complainants, and others. The quantities of information typically held on individuals are increasing to vast proportions, sometimes as an unintended consequence of technological advances.

This practical training session, which includes instruction on the provisions of the upcoming EU General Data Protection Regulation and the implications of Brexit, looks in detail at the right of individuals to gain access to their data, as well as the exemptions that organisations can use to withhold information. It gives delegates the information they need to set up an effective SAR handling process in their organisation, and looks at how to avoid the common pitfalls that arise. It includes:

  • determining whether a valid request has been made
  • liaising with the applicant to clarify the request
  • analysing whether particular manual (paper) records fall within the law
  • setting parameters for the search for information and collating the results
  • establishing whether the retrieved information is personal data
  • dealing with third party information
  • applying the relevant exemptions
  • presenting the response to the applicant including how to redact documents
  • managing dissatisfied recipients
  • how to deal with an investigation
  • staff awareness and training

Participants in this session work through a number of practical scenarios and will leave the session knowing how to respond to access requests as well as how to set up an effective SAR handling process in their organisation.

Attendance on this course can be used as credit towards gaining the Practitioner Certificate in Data Protection.

 
Course Trainer

damien-welfare-barrister-cornerstone-barristers

Damien Welfare
Barrister,
Cornerstone Barristers


Trainer's biography
and other courses
by this Trainer

Olivia Whitcroft, Solicitor

Olivia Whitcroft,
Solicitor
OBEP


Trainer's biography
and other courses
by this Trainer

Robert Bond, Charles Russell Speechlys

Robert Bond
Partner
Bristows


Trainer's biography
and other courses
by this Trainer

Course Information
DublinThursday, 07 September 2017
EdinburghThursday, 14 September 2017
LondonWednesday, 20 September 2017 ( FULL )
ManchesterThursday, 19 October 2017
BelfastThursday, 02 November 2017
LondonThursday, 09 November 2017
DublinThursday, 23 November 2017
LondonThursday, 11 January 2018
BelfastThursday, 08 March 2018
ManchesterThursday, 22 March 2018
GlasgowThursday, 12 April 2018
Isle of ManThursday, 19 April 2018
LondonThursday, 24 May 2018
BelfastThursday, 13 September 2018
LondonThursday, 20 September 2018
EdinburghThursday, 01 November 2018
LondonThursday, 22 November 2018
ManchesterThursday, 29 November 2018


Short Day – 10.00am to 4.00pm (lunch included)


£475 plus VAT or €625 plus VAT
10% discount for second delegate
15% discount for third and subsequent delegates
(bookings must be made at the same time to receive multiple delegate discounts)


Who should attend:
Data Protection Officers, Information Officers, Privacy Officers, Compliance Officers, Information and Commercial lawyers (in-house and private practice), Office Managers, Human Resources Officers, Records Managers, and others.

 

Practitioner Certificate in Data Protection

 

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Course Testimonials


“Excellent.”
Michael Seedansingh
Home Office


“The materials are particularly useful.”
Louise Flanagan
Pension Protection Fund


“The trainer was very knowledgeable and explained things clearly.”
Julia Brenchley
Gloucester Constabulary


“Excellent.”
Sandra Collins
Bank of England


“Particularly useful were the practical issues – applying the Act to real situations.”
Elizabeth Hiley
General Medical Council


“Very informative about the SAR process – most useful.”
Neil Gorman
Barclays Bank


“Excellent course.”
Vicky Payne
London Borough of Havering


“A highly interactive session – very useful in clarifying understanding.”
Stephanie Allen
Littlewoods Home Shopping

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